FAQ

Navy Pier FAQ
NAVY PIER PROHIBITED ITEMS & BAG POLICY
BAGS:
• Bags larger than 16"x16"x8" are not permitted
• Clear Bags are highly encouraged
• Medical Bags are permitted
• All Bags are subject to search
PROHIBITED ITEMS
• Aerosol Products
• Alcohol/Illegal Substances
• Animals (except service animals)
• Chairs/Strollers
• Fireworks
• Hydration Packs / Camelbacks
• Laser Pointers
• Metal Water Bottles
• Umbrellas
• Weapons of any kind
Other items up to the discretion of security
Collectiv FAQ
If you'd like to work for collectiv presents, please email your resume and the position that you'd like to apply for such as photographer, videographer, etc. to thecollectiv@collectivpresents.com.
You can reach out to us at thecollectiv@collectivpresents.com for any press inquires. Please make sure that you make your subject clear by including "press inquiry" when reaching out.
If you have a question about one of our festivals, please head over to our FAQ's, or our festival tab on the website. If you still have any other questions, feel free to reach out to us at thecollectiv@collectivpresents.com.
If you cannot find a show on our website, it is most likely not one of our shows, or not announced. If you see it on our official socials @collectivpresents, then you can reach out to us to let us know at thecollectiv@collectivpresents.com.
Pre-sale passwords are emailed out to our newsletter subscribers! If you want to get early access to shows, and a bunch of other perks join our newsletter!
The time zone used per show is always going to be true to the city that it is in. If a show is in California it will be at Pacific Standard Time, and if a show is in Chicago it will be at Central Standard Time.
Check out our Venues page, and click on the address to open in Google Maps!
We'll reach out to all fans via the email provided when purchasing tickets if the show is canceled or postponed. If you cannot wait to get a reply, you may reach out to us at thecollectiv@collectivpresents.com.